Introduction

Provide a brief overview of your refund and cancellation policy, setting the expectations for your customers.

General Policy on Refunds and Cancellations

State that refunds and cancellations are generally not accepted once an order has been placed and confirmed.

Rare Exceptions

Explain the rare circumstances under which a refund or cancellation may be considered. Be clear about what qualifies as a rare case.

Refund Amount

Specify that in the event a refund is granted under rare exceptions, only 50% of the order amount will be refunded to the customer.

Procedure for Requesting a Refund or Cancellation

Outline the steps customers need to follow to request a refund or cancellation, including any time frames or documentation required.

Non-Refundable Items

List any products or services that are strictly non-refundable, if applicable.

Contact Information

Provide clear contact details for customers to reach out regarding refund or cancellation inquiries:

• Phone/WhatsApp: +92 333-2352090
• Email: info@sobia-m.com
• Instagram: sobia.m_