General

The content of the pages on this website is for your general information and use only. It is subject to change without notice. Please read the terms and conditions listed below carefully as they contain important information relevant to you.

Product Availability

Sobia-m.com cannot guarantee product availability and immediate delivery of products. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

Return and Refund Policy

Once a product is purchased, it will not be returned or exchanged under normal circumstances. In very rare cases, we may consider a return or refund request. Please note that only 50% of the order amount will be refunded in such cases. For more details, please refer to our Refund and Cancellation Policy.

Shipping Time

• Formal Dresses: Please allow 3 to 5 weeks for delivery.
• Casual Dresses: Delivery typically takes 8 to 12 days.

Delivery times may vary depending on your location and any unforeseen circumstances.

Typographical Errors

Sobia-m.com strives to make every piece of information as accurate as possible. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we reserve the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment has been processed. If your payment has already been processed and your order is canceled, we will issue a refund of the charged amount.

Payment of Duties

Import duties and local taxes are not included in the quoted price of goods being delivered to any locations. Customers will be responsible for paying any import duties and local taxes, including any administration charges, upon receipt.

Credit/Debit Card Order Payment Confirmation and Shipping

Credit/debit card orders will only be shipped after payment confirmation from the bank. This may take 14 to 16 working days for payment confirmation.

Security

Protecting your personal information is our priority. We use Secure Sockets Layer (SSL) technology to encrypt your credit/debit card number, name, and address, so only Sobia-m.com can decode your information. Once you are in the checkout area, to ensure your connection is secure, look for an unbroken key or closed lock icon in your browser window, indicating that SSL is active and your information is safe.

Privacy Policy

Your personal information is confidential. We do not rent, sell, barter, or trade email addresses. When you place an order with us, we collect your name, address, telephone number, payment information, and your email address. We use this information to fulfill your order and to communicate with you about your order. All your information is kept confidential and will not be disclosed to anyone unless required by government authorities.

Changes to Terms and Conditions

Sobia-m.com reserves the right to update or modify these terms and conditions at any time without prior notice. For this reason, we encourage you to review these terms and conditions each time you use this website.

Contact Us

If you have any questions, please contact us via:

• Phone/WhatsApp: +92 333-2352090
• Email: info@sobia-m.com
• Instagram: sobia.m_